Delivery Policy
At Shri Guhan Brothers & Co., we strive to provide you with the best shopping experience, which includes ensuring your order arrives on time and in perfect condition. Below are the details of our delivery policy:
1. Processing Time
- Orders are typically processed within 1-2 business days from the time of purchase. We aim to ship your order as quickly as possible, but processing times may vary depending on product availability and order volume.
- You will receive an email notification with tracking details once your order has been shipped.
2. Shipping Time
- The delivery time depends on your location. Generally, delivery takes between 5-7 business days within India.
- Please note that delivery times may vary due to factors such as shipping distance, weather conditions, and public holidays.
3. Shipping Charges
- Shipping charges are calculated based on the weight and size of the order, as well as the delivery location.
- Free shipping may be available for orders over a certain amount. Please check our website or promotional offers for any free shipping policies.
4. International Shipping
- Currently, we ship within India only. We are working on expanding our services to international markets in the future. Stay tuned for updates!
5. Tracking Your Order
- Once your order is dispatched, you will receive an email with a tracking number. You can track the status of your shipment by visiting the courier's tracking page and entering the tracking number provided.
6. Delivery to Remote Areas
- Deliveries to remote areas may take longer than expected due to logistical challenges. In such cases, our team will notify you about any potential delays.
- We recommend checking with your local delivery service for any restrictions or delays that may affect your order.
7. Order Issues or Delays
- If your order has been delayed, damaged, or lost in transit, please contact our customer support team at [email protected] or call us at +91 9944699656 / +91 8015163131. We will work with the courier service to resolve the issue as quickly as possible.
8. Change of Address
- Once your order is placed and processed, we are unable to modify the delivery address. Please ensure the correct address is provided at the time of checkout.
- If you’ve made an error in your shipping address, please contact us immediately so we can assist with making the necessary corrections before the order is shipped.
9. Unsuccessful Delivery Attempts
- If the courier is unable to deliver your order due to reasons such as the recipient being unavailable or the address being incorrect, they may attempt a re-delivery. Please check with the delivery service for their re-delivery policy.
10. Contact Us
- If you have any questions about your delivery or need assistance with tracking, feel free to get in touch with our customer support team:
- Email: [email protected]
- Phone: +91 9944699656 / +91 8015163131
We appreciate your patience and understanding, and we aim to deliver your order as quickly and efficiently as possible.
